04 / ERP / FRONTEND / BROWSER AUTOMATION

Visa Operations ERP

An internal visa-office ERP for customers, applications, appointments, and documents — connected to a browser assistant for repetitive official-form workflows.

IN OFFICE USE

MY ROLE

Frontend workflows and browser extension

PRODUCT

Internal, tenant-aware visa office ERP

FRONTEND

React · Vite · Tailwind · generated API client

AUTOMATION

TypeScript · Chrome Manifest V3 · packaged form definitions

THE OPERATING WORKFLOW

One workspace from client intake to application follow-up.

The product brings customer records, visa applications, appointments, document checklists, tasks, and office configuration into one operational view. My contribution focused on frontend implementation, shaping the workflow, and building the form-assistant extension.

Visa Operations dashboard with appointment calendar and work queue — 01Operations dashboardAppointments, workload, and tasks in one daily view.

Visa application lifecycle management screen — 02Application lifecycleStatuses, documents, payments, and portal actions stay attached to the case.

Customer record workspace with visa and document tabs — 03Customer workspaceIdentity, passports, visas, applications, and files remain connected.

Office setup and configuration screen — 04Office configurationOperational setup is handled through a guided internal interface.

Visa form assistant Chrome extension — 05Form assistantA focused CRM-to-browser handoff for repetitive official forms.

Organize

Customers, applications, appointments, documents, and tasks move through one visible operational flow.

Prepare

The office workspace prepares a short-lived, form-specific data package for the selected application.

Assist

The extension fills supported fields in the official portal; the operator reviews and completes the sensitive final actions.

SELECTED ENGINEERING

What sits behind the product.

Operational state made visible

Application stages, document checks, appointment calendars, tasks, and customer context were shaped into interfaces that office staff can scan and act on quickly.

A focused CRM-to-browser handoff

The extension receives a short-lived, form-specific package and maps prepared answers into supported official portals without turning the browser into a second ERP.

Human-controlled automation

Automation fills supported fields but leaves submission, payment, CAPTCHA, OTP, and other consequential actions to the operator for review and completion.